Worldwide Supply Chain and Manufacturing ERP Deployment

Context and objectives

  • A renowned player in the cosmetics sector deploys an ERP-MES type Information System in its factories and logistics centers all over the world
  • The first deployments face very great difficulties:
    • Performance drops and service disruption for the business 
    • Deployment times extended by several months
    • Many resistance to change or even rejection of the solution by users
  • CIO & COO wish to secure, accelerate and make profitable these deployments


  • 10 international sites with 250 to 600 employees (France, Spain, Brazil, Mexico, Poland, Russia, …)


  • Designing of Mob & Com strategy and change management action plan 
  • Assessing Change management dynamic 
  • Coaching of ManCom and project team leaders 


  • Sucess of the deployment on each site meeting deadlines 
  • Performance improvement linked to the deployment (schedule adherence, OEE,…)
  • Ownership of the solution and employee satisfaction: between 95% and 98% of positive opinion 2 months after GoLive